We hope you enjoy your vos&bos products!
In case you would like to return a product, you have 30 days to send your purchase back to us using the following steps.
Refund Information
Please indicate in the Return Form that you would like a refund.
We will refund the purchase amount within 10 to 15 business days after receiving your return via the original payment method.
The original purchase price for the products is refunded. Shipping costs are not credited.
If your purchase was made with a discount code, you will only receive back the amount paid. The discount code is no longer valid.
Return Terms & Conditions
After receiving your complete order, you have the right to return your order within our return period of 30 days.
Make sure all returned items are in the same condition as you received them, including the label attached and in the original packaging (including any plastic cover or dust bag).
We highly recommend using trackable mail or delivery confirmation. Unfortunately we cannot reimburse lost packages without a track & trace code.
The costs for returning are free for you.
Returned packages are processed within 5 to 10 business days after receipt.
Multiple orders may be returned together, as long as all packing slips are included.
In the event of damage or incomplete items, a reduction in value will be charged. We will not accept items that have been worn. The one-time fitting of items is not considered as use.
If one of your items has been delivered defectively, or you have received another item than ordered, please contact us.